In our previous post, we discussed IBEDC prepaid meter codes. In today’s guide, we’ll be focusing on IBEDC prepaid meter error codes. So, if you’re under IBEDC disco, which covers states like Oyo, Ogun, Osun, Kwara, and parts of Niger, Ekiti, and Kogi States, this article is for you because it is going to help you to understand your meter better and utilise it properly to manage your energy usage.
IBEDC prepaid meter error codes vary depending on the meter brand that you are using. This means that the error codes that an electricity consumer using the Conlog meter brand is having will be entirely different from another consumer using Hexing or other prepaid meter brands. In the simplest terms, IBEDC prepaid meter error codes are totally dependent on the type of prepaid meter brand that you are using.
However, for you to better understand and appreciate this concept, we’ll discuss extensively different kinds of IBEDC meter error codes that you may encounter when using the meter and their meaning in the subsequent sections of this article. Stay focused as we go through it together.
IBEDC Prepaid Meter Error Codes
In this section of our discussion, we are going to discuss different IBEDC prepaid meter error codes to enable you to understand the concept better.
For the sake of clarity, we are going to take a critical look at some of the popular prepaid meter brands that EEDC gives out to customers in the southeast geopolitical zone, like Conlog and Hexing prepaid meters.
Each of these meter brands has their own unique error codes that you may encounter in the course of using the meter. So, if you are using brand meter A, the error code that you may encounter will be entirely different from another consumer using brand meter B. So, for you to know their error code that is associated with your meter and its meaning, it is best to know your meter brand first and you will be able to know the possible error codes and how to get it fixed.
Conlog Prepaid Meter Errors Codes and Meanings
Conlog Prepaid Meter is one of the popular prepaid meter brands that EEDC issues to their customers when they apply for a meter. So, if you are using the Conlog prepaid meter brand in Nigeria, you are definitely going to encounter one of these errors we’ll be discussing in the table below, irrespective of your region, since users of this meter brand encounter similar errors when using the meter brand. The table below summarises Conlog prepaid meter error codes with their meanings attached.
| S/N | Conlog Meter Error Codes | Meaning |
| 1 | E01 | Meter not initialized |
| 2 | E02 | Meter not calibrated |
| 3. | E03 | Internal meter error |
| 4. | E04 | No voltage supply is present |
| 5. | E07 | Communication error between the meter & UIU |
| 6. | E08 | error in wireless user interface |
| 7. | E09 | Incompatibility between the meter and UIU |
| 8 | E10 | Software error |
| 9 | E20 | Remote disconnection initiated |
Hexing Prepaid Meter Errors Codes and Meanings
Although rare, Hexing prepaid meters are another popular prepaid meter brand that EEDC gives out to their customers. As with the Conlog meter discussed above, hexing meter brands also have their own errors, which you may face when using them. Some of these errors are temporary and may occur when you operate the meter wrongly. Without further ado, kindly go through the table below to see different Hexing prepaid meter error codes and their meanings.
| S/N | Hexing Meter Error Codes | Meaning |
| 1. | Err 01 | Wrong Token |
| 2. | Err 02 | Used Token |
| 3. | Err 03 | Expired Token |
| 4. | Err 04 | Expired Security Key |
| 5. | Err 05 | Charging Amount Exceeds Charging Limit |
| 6. | S2 Arrow or 0001 | Meter Cover Open |
| 7. | S3 Arrow or 0002 | Terminal Cover Open |
| 8. | S4 Arrow or 1000 | Meter Is Overloaded |
| 9. | 0004 | Over Voltage |
| 10. | 0020 | Under Voltage |
| 11. | 0100 | Reverse Run |
| 12. | 01 | Balance credit is not sufficient, & the overdraft function is not in use. |
| 13. | 02 | Balance Credit Is Not Sufficient but Overdraft Function is in Use |
| 14. | 03 | Overload Switches Off |
| 15. | 04 | STS Test Switches Off |
| 16. | 07 | Remote Switch-Out |
Conclusion
From our discussion so far, we have learnt that it is very important to understand IBEDC prepaid meter error codes since it is essential for effective energy management and troubleshooting. Don’t forget that each meter brand—be it Conlog, Hexing, or another—comes with its own unique set of error codes that help users to identify specific issues and understand how to respond to them. Once you understand these codes and their meanings, you can easily resolve minor issues with your prepaid meter, avoid disruptions in power usage, and know when to reach out for technical support if needed. By knowing these codes, you’ll be able to manage your electricity consumption more efficiently, thereby lowering your energy cost and reducing downtime due to meter error.