Error 30 on a Landis+Gyr prepaid meter means that the keypad and the meter are not communicating correctly. This often occurs when the keypad is very far from the meter or due to interference from appliances.
When your Landis+Gyr prepaid meter displays Error 30, you need to reset it before the error can be cleared; hence, we have designed this comprehensive article on how to reset Landis+Gyr prepaid meter error 30 to guide you on the easiest ways that you can use to clear the error on your meter and restore its optimal performance.
What is the Meaning of Error 30 on a Landis+Gyr Prepaid Meter
Error 30 on a Landis+Gyr prepaid meter indicates that the keypad and the meter are not communicating correctly. It normally occurs when there is interference from home appliances or when the keypad is very far from the meter itself.
When the main cable that supplies alternating current to your property encounters much interference and attenuation, the communication between your meter and the keypad can be affected. Whenever this happens, it leads to your meter showing Error 30 “—30—” when you try to load a prepaid electricity token. Now that you know the major cause of the error 30 on your Landis+Gyrprepaid meter, let’s see how to fix it.
How to Reset Landis Gyr Prepaid Meter Error 30
To reset Landis+Gyr Prepaid Meter Error 30, follow the steps below:
- Unplug your meter’s keypad from the current socket
- Plug it to another socket that is closer to the main distribution board
- Unplug all your home appliances that are close to the keypad
- Now, disconnect your other household appliances that are plugged in one after the other and plug them in again systematically to the one that is causing the problem.
- If you notice anyone that is causing the problem, you can note it for future references
- At this point, you can replace your keypad (CIU) batteries, if it has one
- Finally, click on the reset button “#” on the keypad and that’s all.
What is Error Code 30 on Landis and Gyr Meters?
The error code 30 on Landis and Gyr meters means that there are communication issues between the keypad (CIU) and the meter itself.