While prepaid meters are very important in Nigeria because of the excellent role they play in energy management, they are not immune from having issues that may need resetting, and that’s what brings us to today’s discussion, which is centered on how to reset prepaid meters in Nigeria. If your prepaid meter is having problems in Nigeria, you need to know how to reset it to enable you to manage your energy usage with ease.
Resetting a prepaid meter in Nigeria is not difficult since there are many ways to do that ranging from using a code, power cycling the meter, to contacting your electricity provider. Each of these meter resetting methods is efficient and effective.
However, if you don’t know how to reset your prepaid meter, it will be good if you take your time to go through this comprehensive guide and be rest assured that at the end, you will be able to reset your meter without needing anyone’s help.
- Read also: Why is my prepaid meter not supplying light
Why You May Need to Reset your Prepaid Meter

There are many reasons why you need to reset your prepaid meter. Some of the reasons are outlined below:
- Frequent error codes. If your prepaid meter displays error codes repeatedly, you may need to reset it.
- If you enter your token wrongly repeatedly, you may need to reset it to avoid blocking.
- After prolonged power outages, you may need to reset your
- When there are network issues and your meter is not connecting to the central grid, you may also need to reset your meter to get the issues resolved.
How to Reset Prepaid Meter
There are different methods that you can use to reset your prepaid meter. These methods are effective because most of our readers have used them over time and it worked for them. In order for you to get the right guidance, we’ll be taking each of the resetting methods one after the other. Let’s get started.
1. First Method
The first on our list that you can use to reset your prepaid meter is through code. There are a combination of codes that you can use to reset your meter. Kindly follow the simple steps below to do that:
- Locate your prepaid meter CIU and connect it to power source
- Input ‘’990’’ and tap on the ‘’Enter’’ button
- Next, input ‘’8888’’, click ‘’Enter’’ button again
- Again, press ‘’999’’ and tap on ‘’Enter’’ button
- If you get it right, your meter’s screen will display ‘’RESET’’.
- At this point, you will need to unplug the CIU and plug it again.
- Lastly, you’re going to get a token; input the token you received into the meter and guess what? You’ve successfully reset your meter.
2. Second Method
Another method that you can also use to reset your meter is through code. But this time, you will use a different code other than the ones used in the first method. To reset your meter using this code, do this:
- Get your meter’s keypad and plug it into a suitable power source
- Press ‘’990’’
- Tap on the ‘’Enter’’ tab
- Wait for seconds to get a response
- Once you receive the response, dial ‘’0000’’, and you will get ‘’GOOD’’ as a reply
- Next, input ‘’999’’ on your CIU again, and you will get ‘’RESET’’ as a reply
- Now, unplug the keypad from the power source and plug it again
- At this point, you are going to get a unique token from your provider, input the done correctly, and your meter will start functioning properly.
3. Third Method
You can also reset your meter through power cycling. It is one of the easiest, commonest, and most straightforward methods that you can use to reset your prepaid meter when necessary. To reset your prepaid meter using the recycling method, follow the steps below:
- Turn off the main circuit breaker supplying power to the prepaid meter.
- Wait for about 10–15 seconds.
- Turn the breaker back on to restore power.
- If it is a minor issue, it will be fixed through the recycling.
4. Fourth Method
The final method on our list that you can use to reset your prepaid meter is by contacting your electricity. However, this option is mainly necessary if you tried all the above methods and they didn’t work. This method requires you to contact your electricity distribution company through their dedicated channels and request a meter reset, detailing the efforts you have put in place and the challenges you’re facing. Once you contact them, they are definitely going to help you reset your meter.
Conclusion
Resetting a prepaid meter in Nigeria isn’t all that difficult. With just a few simple steps, you can restore your meter to working order. You can utilize any of the methods outlined in this article, like using reset codes, power cycling, or even reaching out to your electricity provider if needed, to get your meter reset.