In our previous post, we discussed how to clear a tamper-mode prepaid meter. In today’s guide, we’ll take a look at the prepaid meter clear tamper code, which is the code that you can use to clear the tamper mode on a prepaid meter.
The clear tamper code is also called a tamper clearance code and it is used to remove tamper mode on the prepaid meter. It is usually a unique 20-digit number, and you can get it from your electricity provider when you request it.
The good thing is that you don’t need to pay a dime before you can get this code. For more information about the prepaid meter clear tamper code, kindly go through this guide.
What is Prepaid Meter Clear Tamper Code
A prepaid meter clear tamper code or tamper clearance code is a unique numeric sequence, usually a 20-digit number, provided by the electricity provider, which can be used to clear tamper mode on the meter. The code is designed to reset a prepaid meter whenever it enters tamper mode. This code is always unique and you can only get it from your utility provider when your meter enters tamper mode.
How It Works:
- The prepaid meter enters tamper mode, disrupting its operations and displaying an error (tamper code) on its screen.
- When it happens, the electricity user can then contact the utility provider, who investigates the issue.
- After investigation and the root cause is identified, the utility provider will now provide tamper code to the user through SMS, email, etc.
- Now, the electricity consumer can then input the clearance code into the meter to unlock the meter and restore it to optimal functionality.
How to Clear Tamper Mode Using a Tamper Clearance Code
If you want to clear tamper mode on your prepaid meter using a tamper clearance code, follow the steps below:
1. Identify the Cause of the Tamper Mode
Before you start talking of clearing a tamper mode on your meter, it makes sense for you to identify the root cause of the problem before looking for a solution. Once you identify the cause, which may be due to loose wiring, power irregularities, or signs of tampering, you should fix it first so that the code can work on your meter and, at the same time, prevent recurrence.
2. Contact Your Utility Provider
Once you’ve identified and fixed the root cause, you can reach out to your electricity provider and request a clear tamper code. Once you contact them, you should provide your meter and share the tamper code displayed on your meter. Once they review your meter and the error code on it, they will send a clear tamper code to you, which you can then use to clear the tamper mode.
3. Input the Tamper Clearance Code
After receiving the tamper clearance code, you will need to input it into your meter to clear the tamper mode. Do this once you get the clear tamper meter:
- Press the reset or menu button on the meter to access the input screen.
- Use the keypad or CIU to input the tamper clearance code provided by your utility provider.
- After putting the code, press the Enter button to confirm the code.
- If you got it right, the tamper mode on your meter will clear, and your meter will start working again.
4. Reconnect to Power
At this point, you’ll be reconnected to the power supply and your meter will start supplying light optimally. But if not, you should check your main switch to ensure that it is turned on to enable you to start using the electricity supply.
How to Get a Clear Tamper Code
You can get a clear tamper code from your utility provider. You can contact them and request a tamper clearance code. It is usually a 20-digit number. Example of clear tamper code is 2665-1315-3656-8278-7998, 516-1590-6474-1379-4938, etc. With these codes, you can remove the tamper mode on your meter.
Does Tamper Code expire?
Yes, tamper code expires. The validity period of a prepaid meter tamper code varies depending on the type of meter that you are using and your provider. Some of the tamper codes last for about 24 to 72 hours; some remain valid until the tamper error clears, while others are session-based. So, the main point here is that tamper code expires; hence, ensure that you use yours once you get it before it expires.
Is Tamper-Code-Free
Yes, tamper code is free. This means that you don’t need to pay a dime to get a tamper code. So, if your prepaid meter is in the tamper mode, you can reach out to your utility provider and they will give you the code for free.
How to Check Clear Tamper Code
Checking the clear tamper code is not difficult; all you need to do is check your email address or SMS if you dropped a number for the code to be sent to. The simple thing that you should do is to check either your email address or SMS, depending on the method you choose to receive the code. Once you check it thoroughly, you will be able to see the code. If you choose email as the preferred means of receiving the code, you should check the spam folder.