If you are using a prepaid meter to manage your electricity consumption in Nigeria, it is important for you to know how to get a utility bill for your prepaid meter to enable you to use it for your address verification during account opening, visa application, loan application, rental agreement, etc.
Getting a utility bill for your prepaid meter in Nigeria is not difficult since there are different methods that you can use to do that, ranging from using your disco’s official website, mobile app, or by contacting their customer care representative.
If you don’t know how to get yours, no worries; this article will be of immeasurable help for you. All you need to do is take your time and go through it and you’ll be happy that you did.
Why You May Need a Utility Bill?

Ordinarily, the primary reason for a utility bill in Nigeria is for proof of residence. Having said that, the scenarios or events for which you may need a utility bill are:
- During bank account opening for Know Your Customer (KYC) processes.
- During visa application for residential address verification
- During rental agreements to confirm tenant’s identities
- During loan application to validate borrowers’ addresses
These are most of the common scenarios that you may require a utility bill. Now that you know why you need a utility bill, let’s proceed with the main discussion, which is how to get a utility bill for a prepaid meter in Nigeria.
How to Get Utility Bill for Prepaid Meter
There are different methods that you can use to get your utility bill for your prepaid meter in Nigeria. The methods that you can use to get a utility bill for your prepaid meter are via online, mobile app, or by contacting your electricity provider and requesting your utility bill. We’re going to take the methods one after the other. Let’s proceed.
How to Get Utility Bill for Prepaid Meter in Nigeria Online
This is one of the easiest ways that you can use to get a utility bill for your prepaid meter in Nigeria. You can do this through your Disco’s website since mostly electricity distribution companies in Nigeria have official websites where you can perform different functions related to prepaid meters, including getting your utility bill. Follow the steps below to get your prepaid meter utility bill using online method
- Visit your DisCo’s official website.
- Log in to the portal with your prepaid meter details.
- Go to the “Transaction History” or “Bills” section within the website.
- Choose the desired time frame for the utility bill that you want to get.
- At this point, you can either choose to download or print the utility bill. That’s all.
How to Get Utility Bill for Prepaid Meter in Nigeria Mobile App
Another method that you can use to get a utility bill for your prepaid meter in Nigeria is through a mobile app. Most disco’s in Nigeria have dedicated mobile apps where their customers can get their utility bill and also perform other functions. To use this method, do this:
- Visit the Google Play Store or Apple Store for Android and iOS users, respectively, to download your disco’s mobile app.
- Login to your disco mobile app using your sign-in details, mostly your meter or account number
- If you had an account earlier, kindly visit the apps dashboard and locate the transaction history; click on it to get your utility bill.
- If you don’t have an account, then you need to create one. After creating an account, you should then go to the transaction history section within the app to get your utility bill.
- Finally, once you see your utility bill, you can either print or save it on your device for future reference.
How to Get Utility Bill for Prepaid Meter in Nigeria Customer Support
If none of the methods outlined above worked for you, you can also get a utility bill for your prepaid meter by contacting your electricity provider’s customer care. Once you reach out to them, they will help you get your utility bill. You can contact your utility provider’s customer care representative through any of these methods:
- Visiting their office in person.
- Contacting them through their dedicated phone number
- Sending a message to their official email or using their social media platforms.
Conclusion
We’ve seen that there are numerous methods that you can use to get a utility bill for your prepaid meter, such as via online, mobile app, or by contacting their support unit. With any of these methods, you can comfortably get your prepaid meter utility bill.