If you are under Eskom and you need a prepaid meter but don’t know how to get it, then you need to read this comprehensive article on how to apply for an Eskom prepaid meter to enable you to get a guide on the step-by-step approach you need to follow to get your Eskom prepaid meter.
Applying for an Eskom prepaid meter is not difficult since the application process is straightforward. However, to apply and get the meter, you will need to attach all the relevant supporting documents to your application for easy approval. Having said that, let’s proceed with our discussion.
How to Apply for an Eskom Prepaid Meter Online
To apply and get an Eskom prepaid meter, you will need to follow the simple procedure below:
1. Know your category
The first step you should take when applying for an Eskom prepaid meter is to identify the category you belong to—either lifeline or domestic tariff. However, if you are a business customer, your tariff will be totally based on your expected monthly energy consumption. Nevertheless, whether you are a business customer or just a residential electricity user under Eskom, you will follow the same application process. Once you know the category you belong to, you can then proceed with your application.
2. Employ the Services of Certified Electrical Contractor for Assessment
Since you are going to submit the details of the property’s cabling and infrastructure, you will need to hire an electrical contractor to assess the cabling and infrastructure in your property.
3. Gather all the relevant documents.
For a successful application, you will need to gather all the supporting documents together so that you can attach them to your application for easy approval. The documents you will need to have handy are
- Certified recent copy of your passport or ID
- Proof of residence, like utility bill or lease agreement
- Property ownership proof (if needed)
- Consent letter from your landlord (if you are tenant)
- If you are a business customer, you will need to attach your company’s registration documents.
4. Download and fill out the Eskom Prepaid Meter Application Form
Once you have all the necessary documents ready, you can visit eskom.co.za and download the Eskom prepaid meter application form.
After downloading the form, you can fill out the form with all the necessary details and ensure that you input all your details correctly.
5. Submit Your Completed Application
Once you are done filling out the form, you can submit it to any of the Eskom customer support offices listed at the top of the application form. Or better, you can submit to CustomerServices@eskom.co.za. After submission, ensure that you get a reference number.
6. Pay the Installation Fee
After completing your application, you will get a quotation from the supplier within 10 days if there is existing infrastructure or within one month if there is a need for new network infrastructure.
7. Meter Installation
Once you complete your payment, Eskom will reach out to you to arrange for installation. When they contact you, ensure that you specify that you need a prepaid meter. After the contact, an Eskom technician will schedule an installation date with you and your meter will be installed.
Alternatively, you can get an Eskom prepaid meter by calling 0860037566. When calling this number, ensure that you have the ID of the person whose name is going to be registered in the meter, the pole number of the pole feeding their home and the meter number of a close neighbor whose meter is registered on the system.
How do I register my Eskom prepaid meter?
You can register an Eskom prepaid meter by downloading the application from eskom.co.za and filling out the relevant information. Once completed, you can submit the form to any of the Eskom customer support offices listed at the top of the application form or via their email address.